DSW Designer Shoe Warehouse is a well-known retailer that offers a wide selection of shoes, handbags, and accessories for men, women, and children. With over 500 locations across the United States, DSW is a one-stop shop for all footwear needs, from casual sneakers to dressy heels and everything in between. The brand prides itself on offering high-quality products from top designers at affordable prices, making it a popular choice for shoe enthusiasts. DSW is dedicated to providing a seamless shopping experience, both in-store and online, with a focus on customer satisfaction and convenience. Whether it's for a special occasion or everyday wear, DSW offers a diverse range of styles to suit any taste and occasion. With a commitment to staying up-to-date with the latest trends, DSW Designer Shoe Warehouse is a go-to destination for footwear and accessories.
Reviews
They have a wide selection if you wear upto size 11 or 12, and a smaller selection of 1r.
But if you need 14 or bigger, they don't currently carry them
(Clerk said they are working to expand into larger)
Store was clean and staff was polite. The size limit isn't a slam, just FYI for anyone looking for larger sizes.
Visited the store on 7/26/23 for an exchange of four pairs of shoes I had purchased online. I was greeted by Abby who was a pleasure to work with!! My transaction was challenging due to an online sale and a partial payment using a gift card. Abby handle it like a pro and we even had some laughs. She was a breath of fresh air that seems to be lacking with retail sales associates these days (back in the day I did retail sales). Nice job, Abby! I hope your manager recognizes you as an asset to DSW.
I think they should advertise sales better, I would have bought more and I spent almost $150. Just saying! Kind of messed up but it was so busy, and the customer service was decent.
only complaint I have is that their coupons are confusing, everytime I try to use it they say it is not good for the shoes I buy, even when I ask them before they even don't know what shoes are excluded from the coupon...
My wife and I got shoes here, the selection is good.
Really no help on the sales floor. The cashier was very helpful.
Enjoy the DSW shoe selection & have bought shoes from them for years. However, the customer service is awful at this location. Took 30 minutes for an exchange for another size and the Sales Associate was not clear in their communications.
Would recommend shopping at another DSW store location or shopping online.
Absolutely exceptional customer service! I have been a premier rewards member for years, but it's rare that I get treated like one when I walk into one of their stores. This store was very different. Selina was the store manager at the time of my visit, and she handled the mess of an order/returns I had. I even got frustrated with myself for holding up the line, but she insisted it was fine and didn't stop or complain till my order was complete. Thank you so much for making me feel like a valued customer! The store associate Madisun was also very helpful. I'll try to stop by this store more often.
Enjoyed the wide variety of shoes that they had there. The staff were friendly when I saw them in the beginning. The only thing that would have made it better, would have been to find more help on the sales floor. I saw 2 people in the beginning and then for about 10 min couldn't find anyone besides the cashier's. However, it didn't ruin the experience, it just would have been nice to get help instead of having to figure out my own question that I had. Very clean store as well I want to add. Will be back!
Location
11531 Fountains Dr, Maple Grove, MN 55369, United States
Hours
-
Monday
10:00 AM - 08:00 PM
-
Tuesday
10:00 AM - 08:00 PM
-
Wednesday
10:00 AM - 08:00 PM
-
Thursday
10:00 AM - 08:00 PM
-
Friday
10:00 AM - 08:00 PM
-
Saturday
10:00 AM - 08:00 PM
-
Sunday
11:00 AM - 06:00 PM
Liked by Others
